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Terms & Conditions

DISCLAIMER

THE VYBE store's ambition is for the website to always be up and running, however THW VYBE store cannot guarantee this. THE VYBE store cannot guarantee that all the products shown are available at the time you place your order. In the event the product you order is no longer available you will be contacted by e-mail shortly after placing your order.
Due to the color settings of your computer, the colors of the products shown in the pictures in the THE VYBE store can differ from their actual colors. THE VYBE store cannot be held responsible for any such discrepancy.


PRICE CHANGES

THE VYBE store reserves the right to change prices of the products sold. The prices of the products will, during the time of placing an order, be valid throughout that specific process.



PAYMENT

THE VYBE store accepts payment by VISA / MasterCard / American Express / Apple Pay / Tabby. The full payment is charged upon checkout. Credit card payment is made with our partner Stripe. All transactions are encrypted and 100% secure. 


SHIPPING CHARGES

Shipping charges will be added to your order. Please view THE VYBE store shipping rates for information on your specific shipping charge.



CURRENCIES

THE VYBE store cannot be held responsible for any currency changes or currency exchange rates any bank may have when exchanging the AED, EUR, USD or GBP into any other currency.


UNCOLLECTED PACKAGES

THE VYBE store will not pay shipping costs for uncollected packages.


CONTACT INFORMATION TO CUSTOMER SERVICE

If you have any questions please contact the customer service at hi@thevybe.co


FEEDBACK AND COMPLAINTS POLICY

We welcome any comments about our service, so that we can improve what we are doing. We aim to deal with any problems quickly and fairly. If you have reason to complain about our service, please email our Customer Services Team stating clearly that you are making a complaint. Our aim is to respond to your complaint within a few working days, either resolving the complaint, or with a timescale for resolution.